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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Baker (Mary)

September 9, 2025

5  out of  5
rating by Mary Baker (Mary)
"Brianna is very helpful and knowledgeable. I highly recommend going through State Farm for all of your insurance coverage. Thank you Brianna for being so caring and helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Paula Dinovo (Woodbinefarmer)

August 20, 2025

5  out of  5
rating by Paula Dinovo (Woodbinefarmer)
"Very helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Donna Lucey

August 19, 2025

5  out of  5
rating by Donna Lucey
"Great customer service and very reasonable prices!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kay Minard

August 14, 2025

5  out of  5
rating by Kay Minard
"No matter what I have a question about Brianna has the answer. If she doesn’t know she finds out the answer. Her attention to detail is outstanding!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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nivedita patra

August 14, 2025

5  out of  5
rating by nivedita patra
"I was availing their service since 2015. Excellent and cooperative"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Miranda Phalen

August 12, 2025

5  out of  5
rating by Miranda Phalen
"Each time I call in, I get Brianna. Brianna is easy to talk to, incredibly knowledgeable, and she gets tasks done very quickly. She is a fantastic asset to Andy VanHorn's team. Thank you Brianna!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Diane Austin

August 12, 2025

5  out of  5
rating by Diane Austin
"This agent swiftly and accurately answers my questions. Been with them a long time now."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angela Del Muro

July 30, 2025

5  out of  5
rating by Angela Del Muro
"Excellent customer service and affordable price with coverage that I needed."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Eboni Ganious

July 16, 2025

5  out of  5
rating by Eboni Ganious
"Customer service is amazing. Thank you so much Crystal for your assistance with flood coverage for my rental property."
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Tyler Mosher

July 9, 2025

5  out of  5
rating by Tyler Mosher
"Professional, a joy to work with and knew answers to all my questions!"
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Linda

July 8, 2025

5  out of  5
rating by Linda
"Just wanted to share my experience with Brianna Duffek. When I was looking for quotes on insurance, Brianna took the time to review what my needs were and gave me good advice on what would be best for the protection on my home and car. She contacts me when I get updates and notices to see if I have questions. When the storm hit my home and I needed help in filing a claim, Brianna was very helpful when I had so many questions. Thank You Brianna."
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Chris Duffek

July 8, 2025

5  out of  5
rating by Chris Duffek
"Highly recommend Brianna Duffek. She's very knowledgeable at what she does, and very professional!!"
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Julie Childers

July 3, 2025

4  out of  5
rating by Julie Childers
"Crystal answered my questions as needed. The only difficulty was getting in touch with someone at the SF office."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Joy Vodicka

July 1, 2025

5  out of  5
rating by Joy Vodicka
"Wonderful people to deal with! Highly recommend this State Farm office ! 😊"
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Jay Hansen

June 27, 2025

5  out of  5
rating by Jay Hansen
"Brianna gave amazing service guiding me through setting up my renter’s insurance. She was super helpful and friendly!"
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Kristin Chronic

June 19, 2025

5  out of  5
rating by Kristin Chronic
"I love the team at Andy Van Horn. They are always personable, quick to respond, and extremely helpful!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cindy Mays

June 18, 2025

5  out of  5
rating by Cindy Mays
"They have been quick and very responsive to my questions! Specifically, Brianna has been very helpful and kind. I've always loved State Farm as an insurer and this office is no different!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dennis Thaemert

June 17, 2025

5  out of  5
rating by Dennis Thaemert
"Brianna is on top of the details!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nick Unger

June 12, 2025

5  out of  5
rating by Nick Unger
"The team is always very prompt and willing to help. Can’t go wrong with these guys"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jody Blessen

June 11, 2025

5  out of  5
rating by Jody Blessen
"Brianna was very helpful and pleasant! Thank you for your quick response after we purchased our new car!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Scott Howard

June 11, 2025

5  out of  5
rating by Scott Howard
"Great staff and customer service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Erin Bressem

June 9, 2025

5  out of  5
rating by Erin Bressem
"I've had State Farm for my all insurances for over 10 years, and have never had a bad experience at any office. Andy's office made moving across country to Nebraska easy ans stress free when changing everything over. Brianna especially has been super helpful, quick to reply and quick with any changes to our policies."
We responded:
"Hi Erin, thank you for the review! We appreciate the chance to work with you! "
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Ron Hendricks

June 9, 2025

5  out of  5
rating by Ron Hendricks
"Brianna Duffek was very helpful, cheerful and did everything that needed to be done to transfer my auto insurance from Georgia to Nebraska. I was a pleasure communicating with her via phone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shawn Daugherty

May 30, 2025

5  out of  5
rating by Shawn Daugherty
"Andy and his team, crystal, are very easy to work with. Starting my insurance could not have been more pleasant. I actually have 2 policies with Andy Van Horn - State Farm as I established another residence. Top Notch!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jessie Moscato

May 27, 2025

5  out of  5
rating by Jessie Moscato
"Brianna is super helpful and professional would recommend them for all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."